Contact information

Contact us

If you are an EquiTrust client and have questions regarding your policy or contract, please call 866-598-3692.

Hours (Central Time)

Monday–Thursday 8:00 a.m.–5:00 p.m.
Friday 8:00 a.m.–2:00 p.m.

By mail

EquiTrust Life Insurance Company
P.O. Box 14500
Des Moines, IA 50306-3500

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Corporate Headquarters · Chicago

EquiTrust Life Insurance Company 222 W Adams Street, Suite 2150 Chicago, IL 60606

Administrative Office · West Des Moines

7100 Westown Parkway Suite 200 West Des Moines, IA 50266-2521

Standard mail

EquiTrust Life Insurance Company P.O. Box 14500 Des Moines, IA 50306-3500